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Privacy Policy

Introduction

Peptrode ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit or make a purchase from peptrode.com.

Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Personal information: name, email address, shipping address, phone number, and billing information provided at checkout.
  • Device information: browser type, IP address, operating system, and referring URLs collected automatically through cookies and similar technologies.
  • Usage data: pages visited, time spent on pages, and interactions with site features, collected via analytics tools.

How We Use Your Information

  • To process and fulfill your orders
  • To communicate with you about your order, account, or inquiries
  • To improve our website, products, and customer experience
  • To comply with legal obligations
  • To detect and prevent fraud

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as:

  • Payment processors to complete transactions
  • Shipping carriers to deliver your orders
  • Analytics providers to help us understand site usage

These providers are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain its confidentiality.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect certain site functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of 3 years for tax and compliance purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

Children's Privacy

Our website and products are not intended for individuals under the age of 21. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a person under 21, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our site after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy:

This policy is effective as of April 2025.

Disclaimer

All Peptrode products are sold exclusively for in-vitro laboratory research. They are not intended for human or animal consumption, injection, or any diagnostic, therapeutic, or clinical use, and must not be incorporated into foods, drugs, cosmetics, or medical devices. Nothing on this site has been evaluated by the U.S. Food and Drug Administration, and all content is provided for educational and research purposes only — it does not constitute medical advice. Peptrode is a research chemical supplier and does not operate as a compounding pharmacy or outsourcing facility under sections 503A or 503B of the Federal Food, Drug, and Cosmetic Act.

By placing an order you confirm that you are at least 18 years of age and accept full responsibility for complying with all applicable laws and regulations governing the purchase, possession, and use of research peptides in your jurisdiction. All products should be handled by qualified researchers in an appropriate laboratory setting.